Adventure Van Expo App Privacy Policy
Last updated: June 14, 2026
Adventure Van Expo (“Adventure Van Expo,” “AVE,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use the Adventure Van Expo mobile application (“App”), how we use and disclose that information, and the choices available to you.
This Privacy Policy applies to information collected through the App. External websites and services linked from the App have their own privacy policies and practices.
Information We Collect
A. Account and Profile Information
When you create or use an account, we may collect:
• Your name
• Your email address
• Your user or account identifier
• Your account creation or membership date
• Your profile avatar, if you upload one
• Your acceptance of the Terms & Conditions
• Your marketing-email selection and consent status
The App uses email-based one-time passcodes to authenticate users.
B. Marketing Information
If you choose to receive Adventure Van Expo marketing communications, we may collect and maintain:
• Your email address
• Your subscription or unsubscribe status
• The date and time of your consent
• Email delivery information
• Email opens and link selections, if Mailchimp tracking is enabled
Marketing consent is optional and is not required to create or use an App account.
C. Saved Vendors
The App allows you to save vendors for future reference.
We store your saved-vendor selections under your account so they remain available when you sign in. We do not provide your saved-vendor list to vendors or unrelated third parties for their own marketing or advertising.
D. App Preferences
We may store preferences such as:
• Language
• Light or dark theme
• Accent color
• Text size
• Notification preferences
• Location settings
These preferences are used to provide the App experience you select.
E. Notifications
If you enable push notifications, we may collect an Expo push token or similar device identifier and associate it with your account.
Notifications may include:
• Event reminders
• Schedule changes
• Parking and camping information
• Weather or safety notices
• Important event updates
• Upcoming-show announcements
• Adventure Van Expo promotional announcements
Push notifications are delivered through Expo Push Notifications and may use Apple Push Notification Service or Google Firebase Cloud Messaging, depending on your device.
You can disable notifications through the App or your device settings.
F. Location and Maps
The App may offer event maps, static map images, or external navigation links.
If a feature requests your location, location access is optional and is used only to help display your position while you use the applicable map feature. We do not use the App to continuously track your location in the background or create a history of your movements.
Some App code includes OpenStreetMap and Leaflet mapping functionality. If that interactive map feature is used, OpenStreetMap may receive your IP address and the coordinates of requested map tiles.
The App may also open external Google Maps links. When you open an external Google Maps link, Google may receive information such as your IP address and device information under Google’s own privacy policy.
We do not sell location information or provide it to unrelated third parties for their own marketing.
G. Add to Calendar
The App’s Add to Calendar feature opens an external Google Calendar webpage containing the selected event’s name, date, and time.
The App does not request native calendar permission, read your existing calendar, or collect unrelated calendar entries.
When you continue to Google Calendar, Google’s privacy policy and terms apply.
H. Device and Diagnostic Information
Newly, Expo, Supabase, or their infrastructure providers may receive limited technical information needed to operate and secure the App, including:
• Device type
• Operating-system version
• App version
• Internet Protocol address
• App-session and usage telemetry
• Crash logs
• Error logs
• Performance and diagnostic information
We use this information to operate, secure, troubleshoot, and improve the App.
The App does not contain a dedicated third-party behavioral analytics SDK or advertising SDK.
I. Local Device Storage
The App stores certain information locally on your device so that your session and preferences remain available between App launches.
This may include:
• Your last-used email address
• Display name
• Language preference
• Theme and accent-color preferences
• Text-size preference
• Avatar URL
• Membership date
• Authentication-session information
This information is not used for third-party advertising.
How We Use Information
We may use information collected through the App to:
• Create, authenticate, maintain, and secure your account
• Send email sign-in codes
• Display and update your profile
• Maintain saved vendors
• Store your App preferences
• Send notifications you enable
• Provide event information, maps, links, and calendar features
• Send marketing communications when you have opted in
• Process marketing subscriptions and unsubscribes
• Respond to support requests
• Diagnose technical problems
• Protect the App against fraud, misuse, or security threats
• Comply with legal obligations
• Enforce our Terms & Conditions
We do not sell personal information.
We do not use information collected through the App to track you across apps or websites owned by other companies.
Marketing Emails and Mailchimp
If you affirmatively choose to receive marketing communications, Adventure Van Expo may send you:
• Future-show announcements
• Event information
• Ticket, parking, camping, schedule, and vendor updates
• Newsletters
• Promotional offers
• Merchandise information
• Advertising from Adventure Van Expo
We use Mailchimp, an Intuit service, to manage our mailing list and send these emails.
Mailchimp may receive:
• Your email address
• Your subscription status
• Your consent timestamp
• Your unsubscribe status
• Email-open and link-click information, if engagement tracking is enabled
Mailchimp processes this information as a service provider supporting Adventure Van Expo’s communications. We do not authorize Mailchimp to use your email address for its own independent marketing.
You may unsubscribe at any time by:
• Selecting the unsubscribe link in a marketing email, or
• Changing the Marketing Emails preference in the App
After you unsubscribe, Mailchimp may retain a limited suppression record so that your unsubscribe request continues to be honored.
Unsubscribing from marketing does not delete your App account. You may still receive non-promotional communications such as:
• Login and security messages
• Account notices
• Requested customer-support responses
• Ticket or registration information
• Important operational or safety notices
Service Providers
We use service providers to operate the App.
A. Newly and Expo
Newly provides App development, hosting, deployment, and operational services. Expo provides build and push-notification infrastructure.
These services may process device, session, crash, error, and performance information needed to operate the App.
B. Supabase
Supabase provides:
• Account authentication
• Database services
• Profile and preference storage
• Avatar storage
• Saved-vendor storage
• Notification-token storage
• Backend functions for Mailchimp preferences and account deletion
Supabase stores account-linked information using a unique user identifier.
C. Mailchimp
Mailchimp provides email-list management and email delivery as described in Section 3.
D. Push-Notification Providers
Expo Push Notifications, Apple Push Notification Service, and Google Firebase Cloud Messaging may process a push token and notification-delivery information when notifications are enabled.
These providers are used to deliver notifications and are not used by Adventure Van Expo for third-party advertising.
External Links and Services
The App includes links to services that Adventure Van Expo does not operate directly.
A. TicketLeap
Ticket purchases are completed through TicketLeap.
TicketLeap may collect information such as your:
• Name
• Email address
• Billing information
• Payment information
• Ticket selection
TicketLeap maintains this information under its own privacy policy. TicketLeap information is not automatically linked to your App account.
B. Merchandise Store
The App may link to shopadventurevanexpo.com for merchandise purchases.
The merchandise store may collect your name, email address, shipping address, payment information, and order details under its own privacy policy.
C. Google Maps and Google Calendar
Google Maps and Google Calendar are opened as external links. Google may collect information under its own privacy policy when you use those services.
D. Instagram and YouTube
The App contains external links to Instagram and YouTube. Meta and Google may collect information when you open those links under their respective privacy policies.
Adventure Van Expo does not control the data practices of external services.
Data Retention
We retain information only for as long as reasonably necessary to:
• Operate and secure the App
• Maintain your account and saved preferences
• Provide services you request
• Send communications you have authorized
• Respond to support requests
• Prevent fraud or misuse
• Resolve disputes
• Meet legal, accounting, or regulatory obligations
• Maintain unsubscribe records
Retention periods may vary depending on the type of information and why it is needed.
We do not intend to retain a history of your movements through the App.
Account Deletion
You may initiate account deletion through the Delete Account option in the App.
When account deletion is completed, we delete:
• Your Supabase authentication account
• Your profile and display name
• Your email address from the App account
• Your avatar and avatar-storage record
• Saved vendors
• Notification preferences
• Push-notification tokens
• Marketing opt-in status stored in the App
• Language, theme, accent-color, and text-size preferences
• Membership-date information
• Locally stored account and preference data
• Active authentication-session information
The deletion process removes your server-side data, clears known account-linked information stored locally on your device, signs you out, and returns you to the sign-in screen.
Deleting your account also unsubscribes your email address from Adventure Van Expo marketing emails.
Mailchimp may retain a limited suppression record to ensure that you remain unsubscribed.
We may retain limited information when reasonably necessary to:
• Comply with law
• Maintain required transaction records
• Document and honor an unsubscribe request
• Protect security
• Prevent fraud or abuse
• Resolve disputes
• Enforce our agreements
Deleting the App from your device does not automatically delete your account. You must use the Delete Account option or contact us for assistance.
Your Choices
You may:
• Decline marketing emails
• Unsubscribe from marketing emails at any time
• Disable push notifications
• Decline location access
• Edit certain account and preference information
• Delete your account from within the App
• Contact us to request assistance with your information
Depending on where you live and applicable law, you may also have the right to request access to, correction of, or deletion of certain personal information.
We may need to verify your identity before completing a privacy request.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
Information is transmitted and stored using the security features provided by the App’s platforms and service providers.
However, no mobile application, internet transmission, or electronic-storage system is completely secure. We cannot guarantee absolute security.
Children’s Privacy
The App is intended for a general audience and is not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information through the App, please contact us so we can investigate and take appropriate action.
International Users
Adventure Van Expo operates in the United States.
If you use the App outside the United States, information may be processed or stored in the United States or in other countries where our service providers operate.
The privacy laws in those countries may differ from those in your location.
No Sale or Cross-App Tracking
Adventure Van Expo does not:
• Sell personal information
• Rent email addresses
• Share email addresses with unrelated third parties for their own marketing
• Use advertising SDKs in the App
• Use App information to track users across apps or websites owned by other companies
• Share information with data brokers
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to:
• App features
• Service providers
• Data practices
• Security practices
• Legal requirements
When we update this policy, we will revise the Last updated date.
We may provide an in-App notice or request additional consent when required for a material change.
Contact Us
For privacy questions, account-deletion assistance, or privacy requests, contact:
Adventure Van Expo
Email: Neil@adventurevanexpo.com
Website: www.adventurevanexpo.com
Mailing address: P.O. Box 574, Verdi NV, 89439
Please include “App Privacy Request” in the subject line and clearly describe your request.